Privacy Policy

Effective July 14, 2026

TruePhoto is built to keep your photo on your phone. This policy describes exactly what leaves your device, why, and what happens to it.

What we process, and where

• On your device: camera capture, full-resolution quality and face measurements, cropping, resizing, print layouts, and your order history all happen locally on your iPhone. Government-document exports do not use background replacement, light correction, filters, facial alteration, or pose alteration.
• One photo pre-screen: a single cropped and downscaled copy (700 px maximum edge) of the uncorrected live capture is sent over an encrypted connection (HTTPS) to our pre-screen server, which forwards it to Google's Gemini API for 11 visible-issue checks (lighting, expression, glasses, background quality, and similar). The verdict is returned and the image is discarded immediately. We do not store, log, or retain your photo on any server.
• Purchases: payment is processed entirely by Apple. We never see your name, payment details, or Apple ID.

What we do NOT do

• No accounts, no sign-in, no email collection.
• No advertising, no ad SDKs, no analytics SDKs, no trackers.
• No selling, sharing, or retaining of biometric or photo data.
• No use of your photos to train AI models.

Data retention

Your finished photos, print sheets and pre-screen summaries are stored only in the app's private storage on your device. Deleting an order in the app, or deleting the app, permanently removes them. Server-side, photos exist only for the seconds required to run the visual checks.

Third parties

The photo pre-screen uses Google's Gemini API as a processor, receiving only the downscaled photo (no name, identifier, or metadata). Local notifications (the 6-month expiry reminder) are scheduled by iOS on your device and never touch a server.

Children

TruePhoto includes a mode for photographing infants for their own passports, operated by a parent or guardian. The same zero-retention processing applies.

Contact

Questions or data requests: otiscui@icloud.com. We answer within 48 hours.